Are you an impulsive buyer? Here are some tips to help you out!
Did you know that you were protected by the law as a consumer?
Have you ever heard of the term “cooling- off period”? Did you know you can terminate certain contracts with a cancellation letter?
You are entitled to a cooling- off period in the following situations:
1. A product/service bought from a door- to-door salesperson
In accordance to the Consumer Protection Act, you are entitled to cancel the service within 10 calendar days for ANY reason, if the purchase was more than $50.
- The contract shall be written.
- The contract should include specific information about the goods/services.
- The contract should also include your rights as a consumer.
** If the above three criterions are not satisfied then you may cancel the contract within a year of signing it. Make sure to provide a cancellation notice to the service and protect your rights.
If the product/service is not delivered in time then you can also terminate the contract.
2. A gym membership
The Consumer Protection Act protects individuals from being scammed into yearlong commitments to gym memberships. Best part? You don’t need a reason to cancel within the 10 day cooling-off period after receiving the written copy of your contract. You can even use the facility within those 10 days to assess if the gym is a good fit for you.
If the contract requires at least a $50 deposit you will be protected under the C.P.A. Your job is to notify the supplier via e-mail, handwritten letter or registered mail to ensure there is proof of the cancellation date and to avoid unnecessary confusion.
Why can’t I just call in? Calling in to terminate your membership is not effective as there is no written record of the cancellation.
3. Buying a newly-built condo? You’re protected under the Ontario Condominium Act
Your Rights include:
- You can cancel the purchase within 10 calendar days (the 10 days begin from when you receive a copy of the fully signed purchase + sale agreement/ disclosure statement, whichever comes last
- You can cancel the sales agreement within 10 days after there is a significant change in the disclosure statement (also known as a material change)
- If you do cancel the contract, the developer shall refund any deposit + any interest that they may owe you
- Your deposit to the developer shall be held in trust
- The developer cannot terminate your purchase/sales agreement without your permission/court order
**Newly-built condos are covered by the Ontario New Home Warranties Plan Act.
Protect yourself by providing the developer with a cancellation notice.
If you are unsure as to how you should proceed with a matter please click on the link below to learn more or contact a legal professional such as a paralegal for assistance.
Want more information? Check out https://www.ontario.ca/consumers/your-rights-under-consumer-protection-act for more information.